A division of Jordan Andrews London

London’s leading hardwood flooring company

Cookie & privacy policy

What are cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages. At woodfloors-online.co.uk we only use cookies to allow us to analyse how our website is used.

To browse woodfloors-online.co.uk you need to have cookies enabled - see the section on Managing cookies. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as personal details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors or to anonymously track how you use our website.

We're giving you this information as part of our initiative to comply with legislation, and to make sure we're honest and clear about your privacy when using our website.

What information do we collect?
We may collect, store and use the following kinds of personal data:

  • information about your computer, your visits to and use of this website. This includes the IP address, geographical location, browser type, referral source, length of visit and number of page views
  • information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
  • any other information that you choose to send to us, e.g. an enquiry
  • recording calls made to our main contact number. This is for training and quality purposes to ensure you receive the best service

Managing Cookies

To enable cookies

If you're not sure of the type and version of web browser you use to access the Internet:

For PCs: click on 'Help' at the top of your browser window and select the 'About' option
For Macs: with the browser window open, click on the Apple menu and select the 'About' option

How to check cookies are enabled for PCs

Google Chrome

  1. Click on 'Tools' at the top of your browser window and select Options
  2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
  3. Now select 'Allow local data to be set'

Microsoft Internet Explorer 6.0, 7.0, 8.0

  1. Click on 'Tools' at the top of your browser window and select 'Internet options', then click on the 'Privacy' tab
  2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  3. Settings above Medium will disable cookies

Mozilla Firefox

  1. Click on 'Tools' at the top of your browser window and select Options
  2. Then select the Privacy icon
  3. Click on Cookies, then select 'allow sites to set cookies'

Safari

  1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
  2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
  3. Click 'Save'

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX

  1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
  2. Scroll down until you see 'Cookies' under Receiving Files
  3. Select the 'Never Ask' option

Safari on OSX

  1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  2. Click on 'Security' then 'Accept cookies'
  3. Select the 'Only from site you navigate to'

Mozilla and Netscape on OSX

  1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
  2. Scroll down until you see cookies under 'Privacy & Security'
  3. Select 'Enable cookies for the originating web site only'

Opera

  1. Click on 'Menu' at the top of your browser window and select 'Settings'
  2. Then select 'Preferences', select the 'Advanced' tab
  3. Then select 'Accept cookies' option

All other browsers

Please consult your documentation or online help files.

Third-party cookies

When you visit woodfloors-online.co.uk you may notice some cookies that are not related to MintTwist. When you visit a page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (opens in a new window - please note that we can't be responsible for the content of external websites).

Your privacy

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.

When you submit a form from our website, we collect certain personal information from you (for example: your name, email address, phone number and details). All such information is held on secure servers. MintTwist complies fully with all applicable Data Protection and consumer legislation, and will treat all your personal information as fully confidential.